Shipping Policy

At MATRÉVOL, we take pride in delivering premium, custom-fit floor mats & seat covers to drivers across different vehicle makes and models.
Each order is made to suit your specific vehicle, with a production and delivery process that reflects the same care and precision we put into our products.

We offer free shipping on all orders within Australia, United States and Canada.

Order Processing Time

Each MATRÉVOL floor mat is custom-made to match your selected vehicle make, model, and colour.
All orders are shipped from our dedicated overseas manufacturing facility. While global logistics and peak periods can occasionally affect delivery timelines, we always aim to dispatch your order as efficiently as possible.
Once your order is confirmed, it enters production within 6–24 hours.
Production typically takes 7-10 business days depending on complexity and current demand.

Shipping Time

Once production is complete, your order will be dispatched via express or tracked shipping:

Location	Estimated Shipping Time	Cost	Total Time (Production + Shipping)
Australia (Metro)	Normal - 10-14 business days Express - 3-5 business days	Normal - Free Express - $95 AUD	Normal - 20-24 business days Express - 7-12 business days
Australia (Rural/Regional)	Normal - 10-14 business days Express - 3-5 business days	Normal - Free Express - $95 AUD	Normal - 20-24 business days Express - 7-12 business days
Canada	Normal - 10-14 business days Express - 3-5 business days	Normal - Free Express - Approx. $90 CAD (Final cost calculated at checkout)	Normal - 14-21 business days Express - 7-12 business days
United States	Normal - 10-14 business days Express - 3-5 business days	Normal - Free Express - Approx. $45 (Final cost calculated at checkout)	Normal - 14-21 business days Express - 7-12 business days

Location

Estimated Shipping Time

Cost

Total Time (Production + Shipping)

Australia (Metro)

Normal - 10-14 business days

Express - 3-5 business days

Normal - Free

Express - $95 AUD

Normal - 20-24 business days

Express - 7-12 business days

Australia (Rural/Regional)

Normal - 10-14 business days

Express - 3-5 business days

Normal - Free

Express - $95 AUD

Normal - 20-24 business days

Express - 7-12 business days

Canada

Normal - 10-14 business days

Express - 3-5 business days

Normal - Free

Express - Approx. $90 CAD (Final cost calculated at checkout)

Normal - 14-21 business days

Express - 7-12 business days

United States

Normal - 10-14 business days

Express - 3-5 business days

Normal - Free

Express - Approx. $45 (Final cost calculated at checkout)

Normal - 14-21 business days

Express - 7-12 business days

Please note: Delivery timeframes are estimates and may vary due to courier delays or peak periods.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can follow the delivery progress. If you do not receive your tracking number within 10 days of placing your order, please contact us at support@matrevol.com.

Delays or Issues

While we work hard to ensure timely delivery, external factors such as courier service disruptions or customs inspections may occasionally cause delays. If you experience any unexpected issues, please reach out to our support team for assistance.